Privacy Policy
Effective date: November 10, 2026
This Privacy Policy explains how TekPro, Inc., doing business as TekPro Security Systems (“TekPro,” “we,” “us,” or “our”) collects, uses, and shares information when you visit https://tekproalarm.com (the “website”).
This policy covers the website. If you become a customer, a service agreement or other paperwork may describe additional information we collect in the course of installing, servicing, or monitoring a system.
Who we are
TekPro, Inc. is a Florida company that provides fire alarm, security, camera, access control, and 24/7 monitoring services. Our Florida license number is EF20002191.
- Address: 1609 Lisenby Ave, Panama City, FL 32405
- Phone: (850) 329-8126
- Email: Sconnolly@tekproalarm.com
- Website: https://tekproalarm.com
Information we collect
Information you give us. The website has a quote and contact form. If you use it, you may provide:
- Name (required)
- Phone number (required)
- Email address (required)
- The type of service you need (Security Systems, Fire Alarms, Access Control, CCTV, Monitoring, or Other)
- Whether the request is residential or commercial
- A message, if you choose to include one
If you call, email, or otherwise contact us, we also receive the information you choose to share in that conversation.
Information collected automatically. When you visit the website, our web host may record ordinary server-log information, such as your IP address, browser type, the date and time of your visit, and the pages you request. This is a normal part of running a website.
The website uses Cloudflare Turnstile to help prevent spam and automated form submissions. Cloudflare may process technical information (such as an IP address) as part of that check, as described in Cloudflare’s own privacy policy.
The website does not have customer accounts, online comments, or e-commerce checkout. We do not collect payment card information through the website.
Information related to website administrator logins. The public does not have accounts on this site. If someone tries to sign in as a website administrator and the attempt fails, our login-security tool (Loginizer) records the IP address of that attempt.
How we use it
We use the information we collect to:
- Respond to quote requests and other messages, and to follow up about our services
- Operate, maintain, and protect the website, including preventing spam and unauthorized access
- Meet legal, recordkeeping, or security obligations when they apply
We do not use the website to run advertising networks or third-party traffic analytics.
How we share it
We do not sell your information.
We share information only in these limited situations:
- Service providers who help us run the website. The site is hosted by InMotion Hosting. Messages from the contact form are sent to us by email (SMTP). Cloudflare provides the Turnstile check that helps block spam. These providers process information only as needed to provide their services to us.
- Our team. People at TekPro who need the information in order to respond to you or to run the business may see it.
- Legal and safety reasons. We may share information if we believe we are required to do so by law, a legal process, or a government request, or if it is necessary to protect the rights, safety, or property of TekPro, our customers, or others.
Cookies
We do not use cookies for advertising or for traffic-analytics tools such as Google Analytics.
The website may use cookies or similar technology only where they are needed for the site to work. That can include Cloudflare Turnstile’s spam check and cookies that allow website administrators to stay signed in. A typical visit to browse the public pages does not require you to accept marketing cookies, and we do not present a cookie-consent banner because we are not using advertising or analytics cookies.
The site also uses a page-caching plugin (SpeedyCache) so public pages load more quickly. Caching stores copies of public pages. It is not used to collect the information you type into the contact form.
Third-party services actually used
As of the date of this policy, the website uses the following third-party or technical services that may process information:
- InMotion Hosting, which hosts the website and may keep standard server logs
- Email (SMTP), which delivers contact-form submissions to TekPro
- Cloudflare Turnstile, which helps prevent spam and automated submissions on the contact form
- Website software, which runs the website and our website’s contact form. Some built-in features may load ordinary assets (for example, emoji images) from the software provider
- Loginizer, a login-security tool that records IP addresses of failed website-administrator login attempts
- SpeedyCache, a page-caching plugin used to help the site load faster
The website does not use Google Analytics, Google Tag Manager, a Facebook pixel, embedded maps, or YouTube embeds.
Each of those providers has its own privacy policy that governs how it handles information.
Data retention
We keep contact-form submissions and other messages for as long as we need them to respond to you and follow up. If you become a customer, or if we need the information for legal, tax, security, or business-record reasons, we may keep it longer.
Server logs and failed-login records are kept only as long as needed to operate and secure the website.
If you ask us to delete your information, we will do so unless we have a legal obligation or a legitimate need to keep it, such as an ongoing customer relationship or a required business record.
Security
The website is served over HTTPS. We also use login-security tools and spam protection, and the site is hosted by a professional hosting company. We take reasonable steps to protect the information we collect, but no website or email transmission is completely secure, and we cannot guarantee absolute security.
Children
The website is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us through the website, please contact us and we will delete it.
Your choices and rights
You do not have to use the contact form. If you do use it, name, phone number, and email address are required so we can respond.
You can contact us at any time to:
- Ask what information we have from you through the website
- Ask us to correct information that is inaccurate
- Ask us to delete the information you sent us
To make a request, email Sconnolly@tekproalarm.com or call (850) 329-8126. Please include enough detail for us to find your information, such as the name, email address, or phone number you used. We may need to confirm that the request is coming from you.
Links to other sites
The website may include links to other websites, including a “Powered by Neves Media” link in the footer. Those sites have their own privacy practices. This policy does not apply to them, and we are not responsible for how they collect or use information.
Changes
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and change the effective date at the top. The updated policy applies to information we collect after it is posted, and to information we already have to the extent the change is allowed.
Contact
If you have questions about this Privacy Policy or want to make a request about your information, contact:
TekPro, Inc.
d/b/a TekPro Security Systems
1609 Lisenby Ave
Panama City, FL 32405
Phone: (850) 329-8126
Email: Sconnolly@tekproalarm.com
Website: https://tekproalarm.com
